Privacy policy
Last updated: 10th June 2026
This Privacy Policy explains how Acland Art ("we", "us", or "our") collects, uses, stores, and shares personal information when you visit our website, submit an enquiry, complete a form, or purchase products through aclandart.co.uk.
In this policy, "you" and "your" refer to any visitor, customer, or individual whose personal information we process through our website or services.
Please review this policy carefully to understand how your information is handled.
We may update this Privacy Policy from time to time to reflect changes in our business operations, legal obligations, or data-handling practices. Any updates will be published on this page, and the date shown above will be amended accordingly.
Updates to this Privacy Policy
We gather personal information from several sources in order to operate our website and provide our services. The information we collect depends on how you interact with us.
In addition to the purposes described below, we may use your information to communicate with you, improve our services, meet legal requirements, enforce our terms and conditions, and safeguard our rights, property, customers, and business operations.
Collection of Personal information
Types of Information we collect
For the purposes of this Privacy Policy, personal information means information that can identify you directly or indirectly.
When you interact with our website or services, you may provide information such as:
Contact details, including your name, postal address, email address, and telephone number.
Order-related information, including billing and delivery addresses, payment confirmation details, and contact information.
Communications and customer support enquiries, including any information you choose to provide when contacting us.
Providing certain information may be optional. However, choosing not to provide requested details may limit access to some features or services.
Information You provide directly
When you browse our website, we may automatically collect certain technical and usage information through cookies and similar technologies. This may include:
IP address
Browser type and settings
Device information
Network and connection details
Pages viewed and actions taken on the website
Referring websites and browsing activity
This information helps us understand how visitors use our website and allows us to improve its performance and functionality.
Information collected automatically
We may also receive information from trusted third-party service providers, including:
Website hosting and platform providers such as Squarespace.
Payment processors that handle transactions and collect payment-related information, such as billing details and card information, in order to complete purchases securely.
Any personal information supplied by third parties will be processed in accordance with this Privacy Policy and applicable data protection laws.
Information received from third parties
How we use your information
We use personal information for a variety of business purposes, including:
Your information is used to process orders, manage payments, arrange deliveries, handle returns or refunds, and provide requested products or services.
Where applicable, Squarespace may link your account information with other Squarespace services you choose to use. Any such processing is governed by Squarespace's own privacy policies.
Delivering Products
We may use your information to respond to enquiries, provide support, improve our services, and maintain our relationship with customers. This processing is carried out under our legitimate interests in operating and improving our business in accordance with Article 6(1)(f) UK GDPR and EU GDPR where applicable.
Customer Service and Business Improvement
We collect information relating to your browser, device, network connection, previous website visits, and IP address to analyse website performance and visitor behaviour.
Website Analytics
Our website uses cookies and similar technologies to enhance functionality, remember user preferences, and improve overall user experience.
Cookies may also be used by selected third-party providers to help us understand website performance and, where applicable, support advertising and marketing activities.
Further information about how Squarespace uses cookies can be found in its Cookie Policy.
Most web browsers accept cookies automatically. If you prefer, you can adjust your browser settings to refuse or delete cookies. Please note that disabling cookies may affect the functionality and performance of certain features on our website.
Cookies
We do not sell your personal information.
However, we may share personal information with third parties where necessary for legitimate business purposes, including:
Service providers that assist with payment processing, website operation, shipping, customer support, and order fulfilment.
Marketing and business partners where relevant and lawful.
Third parties where you have specifically requested or authorised the disclosure.
Regulatory authorities, law enforcement agencies, courts, or other parties where disclosure is required by law.
Parties involved in business transactions such as mergers, acquisitions, restructuring, or insolvency proceedings.
Any sharing of personal information will be limited to what is reasonably necessary for the relevant purpose.
Where required by law, we will obtain your consent before using or sharing your information for marketing or advertising activities.
Sharing Personal Information
We implement reasonable security measures to protect personal information. However, no method of data transmission or electronic storage can be guaranteed to be completely secure.
We encourage you not to send sensitive information through unsecured communication channels.
We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.
Data Security and Retention
Our services are intended for adults and are not directed at children.
We do not knowingly collect personal information from children. If you believe a child has provided personal information to us, please contact us and we will take appropriate steps to remove the information where required.
To the best of our knowledge, we do not sell or share the personal information of individuals under the age of 16 in circumstances where such activities are regulated by applicable law.
Children’s Privacy
Depending on your location and applicable data protection laws, you may have certain rights regarding your personal information, including:
The right to access information we hold about you.
The right to request correction of inaccurate or incomplete information.
The right to request deletion of your personal information.
The right to receive a copy of your information in a portable format.
The right to restrict or object to certain types of processing.
The right to withdraw consent where processing is based on consent.
The right to challenge or appeal a decision relating to your personal information where permitted by law.
To exercise any of these rights, please contact us using the details provided below.
Your Rights
If you have concerns about how we handle your personal information, please contact us first so we can investigate and address the issue.
You may also have the right to lodge a complaint with your local data protection authority if you believe your information has been processed unlawfully.
Complaints
If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact via email at isabelacland.art@gmail.com .